Why mail a Letter of Complaint?
Your landlord is responsible for keeping your apartment and the building safe and livable at all times. This is called the Warranty of Habitability.
Having a record of notifying your landlord makes for a stronger legal case. If your landlord has already been unresponsive to your requests to make repairs, a letter is a great tactic to start. Through USPS Certified Mail®, you will have an official record of the requests you’ve made to your landlord. Our nonprofit covers the cost of mailing this letter for you!
Hear from tenants who have used JustFix.nyc
They were terrific because their letter got results that mine didn’t. The letters from JustFix.nyc got my landlord to do the work. Now anytime I call, my landlord gets things done.
Veronica, 45 years old
I like that you texted me to check in on my status. You all were the first online advocacy group I’ve seen that was accessible and easy to use. JustFix.nyc’s digital platform has definitely been a game changer.